FEATURED JOB OPENING: Looking to hire a friendly customer service-oriented team for a multi-level climate controlled self-storage facility located in Saint Paul, MN.

FEATURED JOB OPENING: Looking to hire a friendly customer service-oriented team for a multi-level climate controlled self-storage facility located in Saint Paul, MN.



Posted: 7/11/2024

We are seeking to hire a friendly customer service-oriented Management Team for a multi-level climate controlled self-storage facility located in Saint Paul, MN. Property has 656 storge units. In addition to sales and service expertise, candidates must have great organizational skills, office/admin proficiency, and one member of the duo must have the ability to maintain the property and grounds, including but not limited to, repairs and maintenance, snow removal, keeping the facility clean etc. 

BENEFITS:

Position offers a pay range of $52,000.00 to $56,000.00 annual team salary PLUS occupancy of a resident apartment (1,500sf) with 2 bedrooms, 1 bath and heated garage. Electricity, gas, water and trash provided. There is also a monthly bonus program based on rental activity. Paid medical benefits and 2 weeks PTO after 90 days. 

RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:

Managing cash with precision and balancing receipts, conducting collection efforts, posting payments and processing daily bank deposits accurately and timely as well as maintaining accurate records.

Handling customer inquiries, replying to emails, and walk-in inquires with a friendly and professional manner.

Showing, leasing and vacating storage units.

You will have the opportunity to recommend and implement aggressive off-site marketing programs based on competitor information and your own great ideas.

Our customers are what make our business possible. You will get to build a dedicated customer base by providing great customer experiences and surpassing customer expectations.

Successful managers are required to perform at a high level with minimal supervision, but also are team oriented.

As a manager you will manage the day-to-day operations of the business by utilizing industry software. (StorEDGE/Sparefoot software)

Collecting payments (by phone, in person, mailed and through online program).

Making collection calls.

Marketing to local businesses and apartment managers. Recommending and implementing local marketing initiatives.

Provide excellent customer service (rentals, payments, sales, and customer issues).

Ability to be driven by performance goals.

Responsible for maintaining customer files and auction processes.

Maintaining and improving the facility appearance with weekly cleaning schedule. Light to medium and occasionally heavy maintenance and clean-up work required. (Cleaning storage doors, interior / exterior of building. Picking up trash and cigarette butts using the blower. Using riding scrubber weekly to clean main drives and hallways. Keeping public restrooms clean and stocked with supplies as needed. Operating the cardboard baler).

Daily walkthrough of facility to perform daily lock check and patrol.

Submit weekly bills and petty cash.

Communicate facility issues with corporate office in a timely manner.

Create monthly schedule for part-time coverage.

Knowledge using StorEDGE/Sparefoot software a plus but not required.

JOB QUALIFICATIONS:

Prior leadership roles and experience supervising others is preferred.

Must be eligible to work in the United States.

Must have a High School Diploma/ GED equivalent and at least two years of related experience (sales/ customer service/ leasing/ rentals).

Must be a team player, have strong leadership skills and be profit driven.

Proficient with computers and office equipment (Word and Internet).

Job requires constant movement and must be able to lift 35 lbs. regularly and occasionally up to 50 lbs. (unit doors).

Requirements of both team members:

Must have a valid driver’s license.

Must pass a back ground check.

Must physically be able to perform all job responsibilities.

Must live on-site in apartment provided.

Prior employment history may be used to determine job eligibility, must disclose any criminal history above a misdemeanor (may or may not determine job eligibility) good driving record and be able to pass a drug test.

A background and reference check will be conducted on both applicants.

This is a non-smoking facility. The facility office, grounds and apartment are non-smoking.

Any pet must be pre-approved.

If interested and you meet the qualifications listed in this ad, please apply.

 

HOW TO APPLY:

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