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- HAMPTONS DOMESTIC COUPLE NEEDED - Bridgehampton, New York
HAMPTONS DOMESTIC COUPLE NEEDED - Bridgehampton, New York
HAMPTONS DOMESTIC COUPLE NEEDED - Bridgehampton, New York
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WHY DO WE SHOW EXPIRED LISTINGS?
WHY DO WE SHOW EXPIRED LISTINGS?
Develop and maintain an interior cleaning schedule for regular and deep cleaning for all properties
Assist the housekeepers with specialty cleaning or household projects
Ensure that each residence is stocked with the principal’s desired toiletries, personal items, cleaning products or anything requested by the principal
Daily survey of the home and the interiors of all the dwellings
Oversee inventory of household items, personal products, office supplies, linen closets and ensure all inventories are organized and current
Under the direction of the EM, coordinate home repairs when needed (includes HVAC, security systems, professional cleaning, plumbing, electronics, appliances, AV/IT) and notify manager of the property
Help manage and maintain household computers, phones, network, entertainment and security systems
Receive and record incoming packages and deliveries
Shop for household items and maintain an electronic inventory of supplies
Run household errands as required
Create floral arrangements and installation of seasonal/holiday décor
Oversee the care of all family pets
Manage online accounts, i.e. Pandora, Amazon, etc.
Organize storage areas and maintain inventory
Oversee wardrobe maintenance and inventory of loan items
Execute projects as assigned by the Chief of Operations (COO) and EM. Generally, projects will be smaller in scale i.e. ordering new sheets and towels, scheduling repair of a television/light fixture
Follow procedures and checklists for each property and update as needed
Notify EM when any art is moved
Collaborate with Worldclinic and ensure residence kits are current at each property and notify Worldclinic when medications are used
Ensure service providers/vendors are using sign in/out log and signing confidentiality agreement
Travel Responsibilities:
Pack principal’s clothing and personal items and send in most efficient manner to destination prior to their arrival
Create and maintain electronic packing inventory for each trip so it’s quick and easy to retrieve and review the items that were sent
Travel as needed between properties/destinations when required
Unpack clothing and personal items and place items in the appropriate place for principal’s comfort
Ensure that homes are properly prepared and ready for the principal’s arrival; home should be meticulous and in working order prior to principal’s arrival
Review and execute pre-arrival checklist prior to arrival
Ensure easy transitions between residences for both family and staff
Oversee seasonal move to/from Seaspray. Responsible for specific items to be sent back and forth between residences: Biomat, Elliptigos, bicycles, etc.
Coordinate travel with principal’s assistants and assist as needed
Staff Management/Development Responsibilities:
Create and implement training module (on-boarding) for housekeepers
Train housekeepers to implement the highest of standards at all residences and on cleaning procedures
Supervise the quality of housekeeper’s work and conduct daily inspection of interiors
Lead staff briefings when EM isn’t present or as assigned by EM
Review and approve weekly time sheets including overtime for housekeepers when required (usually at a seasonal property or destination)
When assigned, provide orientation for staff new to a property on the following topics: safety, emergency contacts, calling procedures, location of fire extinguishers, tour of home and dwellings, alarms, walkie-talkies, home systems, and coordinate any training like a driving tutorial
Participate in interviewing new staff when requested by COO
Service Responsibilities:
Ensure that each residence has a consistent feel and that the housekeepers understand the principal’s preferences
Provide personal and concierge service/assistance to family and guests and support for activities/events including all fitness training programs
Oversee and manage guest arrivals/departures including special requests, food, and concierge services
Advise all interior staff on upcoming household activities including events, guests, and timing of particular activities so house operations can run as smoothly as possible
Run personal errands for principals and guests
Represent principals in gracious manner when interacting with vendors, answering the phones and doors, taking messages, and receiving deliveries
Events: DOC will take the lead on events and work closely with Principal’s Personal Assistant (PPA) and principal on organizing/executing events
Review and comprehensively understand all aspects of the event at least three weeks prior to event date or earlier; complete Event sheet and share with PPA and EM
Oversee: food and beverage, table setting/service, décor, flowers, rentals
Coordinate additional staff and/or vendors as required
Supervise set-up and ensure smooth running of the event including temperature, lighting, music, talent/guest speakers
Act as point of contact for event
Provide meal set-up (set the table) and bartending services for family and guest
Serve meals when needed
Oversee exercise/activity equipment: maintenance, inventory, and support during events, kite equipment, hunting bows, bicycles
Coordinate pick up and drop off of family and staff when working at seasonal property
Financial Management and Reporting:
Assist and coordinate with family office in the OK to Sign procedure
Obtain necessary approval for large purchases or expenses
Reconcile credit card every month and return detail and receipts in timely manner
Petty cash reconciliation
Applicant Qualities:
Must have previous experience working in a semi-formal style residence
Must be flexible with work schedule
Applicants must be service oriented and self-starters
Applicants should be energetic with a strong work ethic, strong English communication skills and ability to anticipate needs of principals
Applicants should have a neat and polished appearance
Must exercise discretion and maintain confidentiality at all times
Must have a valid driver’s license with clean driving record
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